-We are now offering ONE FREE EXCHANGE LABEL on regular priced items per order. This must be authorized by Cinderella of Boston. -If you return an item(s) for a refund using a FREE EXCHANGE LABEL, a $15 processing and handling fee will be deducted from your refund. -All exchanges and returns must be made within the 30 day return period. -Any return sent back for a refund past the time frame will automatically receive the sale price for the item(s) if they have gone on sale.